Refund and Returns Policy
At AMIKAT TOUR AND TRAVELS PRIVATE LIMITED, we strive to provide a smooth and transparent booking experience. This Refund & Cancellation Policy outlines the terms applicable to cancellations and refunds for our domestic travel services, including tour packages and ticket bookings within India.
By booking any service with us, you agree to the terms of this policy.
1. Company Information
Company Name: AMIKAT TOUR AND TRAVELS PRIVATE LIMITED
Registered Address:
1604/B, 16th Floor, Babu Khan Estate Building, Fateh Maidan, Basheer Bagh, Hyderabad, Telangana – 500001
Phone: 7300189711, 7425028498
Email: amikatourpvtltd@gmail.com
2. Cancellation by Customer
Customers may request cancellation of their booking by contacting us through email or phone.
Cancellation charges will depend on the type of booking, the travel date, and the cancellation policies of airlines, hotels, transport operators, and other service providers.
3. Tour Package Cancellation
Unless otherwise specified at the time of booking, the following cancellation charges generally apply:
| Cancellation Time Before Departure | Cancellation Charges |
|---|---|
| More than 30 days | 10% of the total package cost |
| 15–30 days | 25% of the total package cost |
| 7–14 days | 50% of the total package cost |
| Less than 7 days | 100% of the total package cost |
| No Show | 100% of the booking amount |
Certain promotional, discounted, or special packages may be completely non-refundable. Such conditions will be communicated at the time of booking.
4. Flight, Train & Bus Ticket Cancellations
For domestic ticket bookings, cancellations and refunds are subject to the rules and policies of the respective airline, Indian Railways booking partner, or bus operator.
AMIKAT TOUR AND TRAVELS PRIVATE LIMITED acts only as a booking facilitator and cannot override the cancellation or refund policies of third-party service providers.
Applicable convenience fees, payment gateway charges, and service charges may be non-refundable.
5. Hotel Booking Cancellation
Hotel booking cancellations are subject to the cancellation policy of the respective hotel or accommodation provider.
Some hotels may allow free cancellation within a specified period, while others may charge partial or full cancellation fees.
6. Refund Process
Where a refund is approved:
- Refunds will be processed after receiving confirmation from the respective service provider, where applicable.
- Refunds will be made using the original mode of payment whenever possible.
- Refund processing generally takes 7 to 15 business days, depending on banks, payment gateways, and service providers.
7. Non-Refundable Charges
The following charges are generally non-refundable unless required by applicable law:
- Service charges
- Convenience fees
- Payment gateway charges
- Processing fees
- Taxes or charges that have already been paid to third-party service providers
8. Cancellation by the Company
If AMIKAT TOUR AND TRAVELS PRIVATE LIMITED cancels a booking due to operational reasons, and no suitable alternative can be provided, eligible customers will receive a refund of the amount collected for the affected service, subject to the policies of the respective service providers.
We shall not be responsible for additional expenses such as accommodation, meals, transportation, or other incidental costs incurred by the customer.
9. Force Majeure
No refunds shall be guaranteed for cancellations or disruptions caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Cyclones
- Pandemic or epidemic situations
- Government restrictions
- War or civil unrest
- Strikes
- Road closures
- Weather-related disruptions
Any refund in such cases will depend on the policies of the respective service providers.
10. No Show
Failure to report for a tour, flight, train, bus, hotel check-in, or any booked travel service without prior cancellation will be treated as a No Show. In such cases, no refund will generally be available.
11. Refund Eligibility
Refunds may be denied if:
- Incorrect passenger information was provided by the customer.
- Required travel documents or identification were not presented.
- The customer voluntarily chooses not to travel.
- The booking is marked as non-refundable by the service provider.
12. Changes to This Policy
AMIKAT TOUR AND TRAVELS PRIVATE LIMITED reserves the right to modify or update this Refund & Cancellation Policy at any time. Any revised version will be published on this website with the updated effective date.
13. Contact Us
For cancellation requests or refund-related queries, please contact:
AMIKAT TOUR AND TRAVELS PRIVATE LIMITED
Address:
1604/B, 16th Floor, Babu Khan Estate Building, Fateh Maidan, Basheer Bagh, Hyderabad, Telangana – 500001
Phone: 7300189711, 7425028498
Email: amikatourpvtltd@gmail.com